Wednesday 1 May 2013

Digital Culture: What I've Learnt



The aim of this module was to explore different cultural, economic, technological and social that try to explain the extensive effects that have occurred to society as a result of the general use of new media forms. I have learnt a lot about these different effects through the weekly blogs I have done.

I have learnt that video games are changing society extensively. Over the past fifty years they have evolved into one of the most popular forms of media entertainment. Games even have an impact on journalism! Furthermore, society appears to have been taken in by the world of gaming with individuals like Jane McGonigal arguing that ‘reality is broken’ and that gaming is the answer to ‘global happiness’. It has been interesting to see how gaming has come to impact society in such major ways in recent years, more than it was ever believed possible. 


I have also learnt about the digital divide that is evident in society today as a result of new media forms. The gap between those who have access to technology and those deprived of access has widened considerably over recent years. There are many people in the world who are at a great disadvantage as they cannot or do not have access to new technologies such as the internet and the ranging opportunities they bring. These people are ‘socially excluded’ and are on the wrong side of the ‘digital divide’. 


I have considered the ways in which technological innovation has effected out privacy – possibly putting it at risk. Hacking has advanced, and even with ‘ethical’ hacking it can never really be known what a hacker’s true intentions are. With technology always advancing, hackers are always going to find a way to breach systems. Thus, every society’s privacy is always likely to be at risk so long as hackers have ways to break through even the most advanced systems. 


I have learnt about how the social media is being used in some societies to express anger about relevant situations such as starvation, unemployment and corruption. Social networking has provided a way for individuals within society to get their messages across to almost everyone in the world. Facebook has become a battleground for authorities in Tunisia and web activists. In more general terms, social networking sites have become centre stage for the “marginalized Arab masses”. 
Individuals are using social media to plan protests and spread pictures of police brutality etc. On the other hand, in some countries social media is helping stop revolutions and rioting, in attempts to keep their governments safe. Police use social networking sites to monitor activities and try and prevent them before they happen. Either way, social networking has had huge effects on society. 


Society today has also seen an increase in citizen journalism as a result of new media technology as it has made it easier for ordinary people to become ‘citizen journalists’ and for others to access citizen journalism. Citizens now seem to be the ones that are reporting breaking news. With social networking sites, and the increasing prevalence of mobile phones, citizens can now report on stories as soon as they happen especially if they are present at the scene. 


New advancements have also led to an increase in the fear of cyber warfare. Governments and militaries all across the world are preparing themselves for ‘the beginning of a new and dangerous era of cyber warfare’. The actual effects of cyber warfare remain to be seen! 

How stories are told has also changed. The ways in which data is used to tell stories has changed drastically with the advancement of digital journalism. Data and numbers are manipulated by journalists to get them the results significant to them. These days, journalists are required to have specialist skills, to do with coding and development, or numeracy and understanding especially if they are writing stories that will be published online. This means that society is getting information given to them in different ways now. 

This module has also made me really think about whether the media is biased or not. I have come to believe that it is very difficult for journalists to obtain objectivity or impartiality anyway. All journalists have a political point of view. This is not something they automatically leave behind when they step into their job. I would like to believe that respectable journalists are well informed about the subjects they are covering. In believing this I would further argue that it is near-impossible to be well informed about a subject and not have an opinion. 

And last but not least, I have learned how to blog post effectively and have mastered it (Only joking). I really have learnt a lot about the digital culture!


Saturday 27 April 2013

What Hasn't Been Covered: Marketing



 
 
One aspect that I believe should have been covered is how digital culture has affected marketing, specifically how there has been an increasing trend towards marketing using new means of social media to advertise. 


Marketing now makes use of many different types of electronics such as computers, mobiles, digital billboards, game consoles etc. to connect with consumers. Internet marketing is one of the main aspects of digital marketing. This has also advanced from emailing to social networking in recent years. 

Timmerman writes how “the evolution of media is hard to ignore in an age where digital marketing no longer means the traditional pull and push channels like website updates and email marketing. Digital marketers today need to be well versed in the latest technology channels and communication tools which include mobile, tablets, internet TV and of course social media outlets”.

List of some of the ways marketing has changed in recent years: 

1. Marketing and the tools it used are always changing to quickly that essentially, marketing teams have now had to become research teams as well. It is no longer just enough to attend marketing conferences once a year as you will never be able to keep up this way. 

2. Also, because the tools used are always changing, this means that initiatives have also had to change. 

3. Businesses now have to accommodate changes in the use of social media (its increased used by consumers) 

4. Marketing departments have now also had to become media and education departments.

5. How marketing money is spent has also changed. 


It is evident that marketing has changed extensively as technology has advanced. More and more people today use social networking sites. Whereas a few years ago advertising and marketing products on social media websites may not have been the most effective way of reached target markets, in today’s day and age it is. Social networking has allowed for communication, collaboration and interaction like never before. Companies are now connecting to consumers via these social networking sites and are starting to engage with them on a more personal level. Robin Parduez notes how because of this consumers start to think that companies care about their opinions and needs and how “eventually, the budding rapport leads to interest in the company's products / services and customer conversion”. 

But it is not just in relation to social networking that marketing has changed. Research has indicated that people are using a range of different platforms e.g. iPads, television, mobiles, internet, all at the same time. Parduez notes: “these devices make it possible for users to stay connected over the Internet at all times, so marketing is also adapting to tap into this growing mobile customer segment”. 


It has become a matter of urgency to market to the general public on as many different platforms as possible. This has not only created new opportunities for marketing, but it has also caused some challenges as there is now much more to consider from a marketing strategy point of view. All aspects now need to be covered, not just one or two.

References:

Ilana Rabinowitz. ‘7 ways marketing has changed’ (December, 2011) URL: http://www.socialmediaexplorer.com/digital-marketing/how-marketing-has-changed/


Heather Timmerman. ‘The marketing & media evolution’ (April, 2013) URL: http://www.previewnetworks.com/blog/tag/digital-marketing/


Robin Parduez. ‘How marketing has changed’ (March, 2013) URL: http://www.stirlingdm.com/blog/how-marketing-has-changed/

Saturday 20 April 2013

How Ethical Is Ethical Hacking?



Ethical hacking is popularly known as “white-hat” hacking. It is very much the same as hacking in general as it involves the same tools and techniques being used. However, there is one major difference – ethical hacking is legal. Ethical hacking takes place with the permission of the target and the task is to find out if a hacker can find any vulnerabilities within the system that need to be addressed so that maximum security is reached. Ethical hacking also allows for dealers to legitimise their claims about how secure their products are. 


But is ethical hacking really ethical? I think it is very difficult to ever understand the true intentions behind anyone’s actions, in the same way that I think it is very difficult to ever understand the true intentions of “ethical” hackers when they are hacking into weak systems. I don’t think we ever really know what someone’s intentions are. I mean, as a teacher teaching a student how to hack, how can you know that student is learning how to hack for good reasons? You don’t, but you just have to assume that they are which to me seems like a very big risk because if a student uses the knowledge to commit crimes then it is not benefitting society in any way, it is endangering it. 


The media are always coming across new stories about cyber crime and hacking. A study has recently indicated that almost 90% of attacks happen from the inside. This just proves how we can never be sure of anyone’s intentions. It also shows how easy it is to break the trust of those you work for and infiltrate an attack on your own company if it doing so is more beneficial to you or serves your intentions better. In allowing an “ethical” hacker to hack into your system, you may be putting your trust in the enemy. I mean you never know, the ethical hacker you have employed may find a weak point in your system, not report it to you and use it against you for their own benefit in future (usually financial benefit). 


Technology is always advancing. Hackers are always coming across new tools and techniques to hack, but these very same tools and techniques, in the wrong hands, can violate our basic rights to privacy. Jamil et al. (2011) sum up my argument very well in the following statement: 


“Technology has continued to grow at a high rate over the years and continues to do so; scholars are putting themselves in vulnerable positions by helping individuals to hack. The mind is a very powerful tool that has no control, the control will continue to grow proportionally with the desire to get knowledge of something that is impossible to achieve in its entity, but not forgotten in its entirety. Hackers will always find ways of getting into systems, whether they are doing it for good or bad”. 


We all want to believe that ethical hackers have the best intentions at heart, but the fact is we can never really know a person’s true intentions. Furthermore, technology is always advancing so that hackers will always find a way into a system if they are set on doing so. It may take several years, but in the end anything is possible. This means that our privacy will always be at risk. 

 Reference: Jamil, D and Khan, M. ‘Is ethical hacking ethical?’, International journal of engineering science and technology, Vol. 3, No. 5 (May, 2011), pp. 3758-3763.

Monday 15 April 2013

Media Fandom

Media fandom is a term that came about in the late 1970s and is used to describe fans of stars from televisions shows and movies etc. It has been further extended to describe fans of computer and video games as well as science fiction.
Moreover, it is now said that:

“Media fandom has expanded beyond its original intent. Many issues such as community, space and identity are discussed and bring together many Internet communities who share common interests. Creating new links between cultural, media and Internet studies, media fandom began discussing the class, gender, nationality and sexuality of many television characters. It tries to understand and make meaning out of those characters by maintaining and creating online community relations”.

Karen Hellekson and Kristina Busse have written a noteworthy book on this matter entitles Fan fiction and fan communities in the age of the internet. The essays in this book talk about fans of Star Trek through to fans of Harry Potter and delve into the world of fan fiction. These essays consider the purposes of online communities for different fictional shows and stars and how they are created in the first place. Furthermore, this book considers the ways in which technological advancements have affected fan communities.

One of the most popular fan communities right now is for Game of Thrones – admittedly even I love this show and am a big fan! Fan communities for this programme have been created on Facebook, fanfiction and gamerhub. This programme gets an average of 32,000 new fans a day!!
Just take a look at the infograph bellow created by socialbakers:


 


Peter Lang has also written a noteworthy book titled Digital fandom: new media studies. "Digital Fandom augments traditional studies of popular media fandom with descriptions of the contemporary fan in a converged media environment”. What this book does is show how changes in the study of fandom “can be applied in a larger scale to the study of new media in general, and formulates new conceptions of traditional media theories”.

Indeed, media fandom has changed considerably over recent years, advancing as a result of technological innovations.


References:
 
Chris Taylor. ‘Game of Thrones' Social Media Fandom: Bigger Than Westeros?’ URL: http://mashable.com/2013/04/04/game-of-thrones-social-media-fandom-as-big-as-westeros/

Questia. ‘Media Fandom’ URL: http://www.questia.com/library/communication/media-studies/media-fandom

Google books. ‘Digital fandom: new media studies’
URL: http://books.google.co.uk/books/about/Digital_Fandom.html?id=9LdS5WwGOvwC&redir_esc=y

Saturday 23 March 2013

Gaming: The Answer To Global Happiness?



 

In 2011, Jane McGonigal, a visionary game designer wrote the book entitled Reality Is Broken: Why Games Make Us Better and How They Can Change the World. This book ultimately reveals how we can exploit the power of games to boost global happiness. In this book she argues that the power of games can be used to fix what is wrong with our world i.e. real world issues such as poverty and global warming. She also gives examples of how some games have already changed the following sectors: business, education and non-profit organisations. This book was written not only for gamers, but also non-gamers alike and ultimately states that the future belongs to those amongst us who have the ability to understand, design and play games.

But is what McGonigal reveals in her book honestly true? Is reality really broken? And is gaming really going to “make us better”?

Firstly, I think the fact that globally we play around 3 billion hours of video games in a week speaks for itself. So many of us take a step back from reality and into the world of video gaming to seek some sort of happiness from all the problems that surround us on a daily basis. Not only this, but more human effort and attention is going into designing these artificial worlds just so that people can continue to lose themselves in a world that is nothing like our own. More time is going into creating new worlds than into trying to fix what is wrong with this one, and some may argue that this is the case because there is no solution to many of the major problems we face. Thus, it is easier to just create a new, virtual world where things aren’t so bad and we are happy. So in this sense yes, reality is broken because video games are what make us happier at the moment and there is more of them than there are solutions to world hunger!

McGonigal explains how games can change the way we approach things we know we should be doing to make a “better” life for ourselves. We crave, she argues, “satisfying work” that allows us to be “optimistic about our own chances for success”; that involves “social connection”; and that allows us to feel “curiosity, awe and wonder”.

Could gaming make us better? Well I think there is some element of truth in this. If nothing else, what gaming shows us is that we are capable of doing something. We spend so much time and effort into creating characters and doing things we probably wished we could do in reality; and this to us seems more meaningful than much of what we do in our everyday lives. However, if we put the same amount of effort into our daily lives as we do into creating a virtual world for ourselves then maybe reality wouldn’t be so bad. If you could do it in a game, I’m pretty sure you could also do something similar in reality. Thus, we would be happier with our own lives, not within a virtual world that is non-existent.

I don’t think we really need a virtual world to make us happy, but I do understand why some may think that gaming is a way to “global happiness”.

Saturday 16 March 2013

Citizen Journalism

Citizen journalism is based upon public citizens “playing an active role in the process of collecting, reporting, analyzing, and disseminating news and information” - S. Bowman and C. Willis, 2003 


 

  Society today has seen an increase in citizen journalism. New media technology has made it easier for ordinary people to become ‘citizen journalists’ and for others to access citizen journalism. Citizens are the ones who tend to report breaking news more quickly than traditional media reporter. With social networking sites, and the increasing prevalence of mobile phones, citizens can report on stories as soon as they happen especially if they are present at the scene.

Many see the rise in citizen journalism as a good thing. It is believed that ordinary individuals can add a wider berth to stories as they can provide information that may not have been made available to the public otherwise. They can do this by creating a blog, or commenting on a post. It’s a way of ensuring that the “truth” gets out. Peope tend to not trust mainstream media too much, and there is an increasing tendency amongst individuals to go onto news blogs rather than read mainstream newspapers.


 

 Social media allows citizens to bring “breaking news” to others, before mainstream media gets the chance too.

“Most people are still happy to rely on mainstream news organisations to sort fact from fiction and serve up a filtered view, but they are increasingly engaged by this information, particularly when recommended by friends or another trusted source” – Nic Newman, 2009

Citizen journalists also give out information that is clearer, and straight to the point. They give a basic view on something rather than try to hide the truth in amongst fancy vocabulary. It is because of citizen journalism that I think we are becoming more of an information society.


But is the rise in citizen journalism necessarily a good thing?

Some argue that it is not. In some instances I agree. Citizen journalists are not trained; it is not their job to report on current events. Whereas a trained journalist has to follow rules and regulation an ordinary citizen does not. They do not need to find credible sources to back up any allegation they might make in a blog or an article. If they wanted to they could make up an event or a situation in their head and write about. It is often found that such stories are often related to race. I remember reading numerous articles claiming that Barak Obama is not only a secret Muslim but that he also was not born in the United States. Even though these articles are clearly false, it has not stopped citizen “journalists” repeatedly reporting that these allegations are true!

“Legitimacy may be unknown with a blog or user-created site and, indeed, there have been cases where individuals have gamed the system, deliberately posting material they know not to be true” – John Kelly, 2009

Personally I know there have been numerous rumours spread across social networking sites about the deaths of famous celebrities which have all turned out to be vicious rumours spread by people.

Saturday 9 March 2013

Criminal Acts & Social Media

When Mark Zuckerberg first founded Facebook, I am sure he did not think that he would be giving a stage to Arab protestors so that they may express this anger with the starvation, unemployment and corruption going on in their countries. I also do not think that he intended for his social media website to become a battleground for authorities in Tunisia and web activists. But this is exactly what has happened! The results have been devastating and have been some of the most violent demonstration the country has ever seen!! 

We use Facebook to update our relationship status or to upload pictures of ourselves, they use Facebook to upload videos and Twitter feeds of the street demonstrations that are going on around them. 

“We use Facebook to schedule the protests, Twitter to coordinate, and YouTube to tell the world.” 

There have been some outrageous pictures uploaded onto Facebook of police brutality and this has only angered people more. Social networking sites have become centre stage for the “marginalized Arab masses”. It has become a place for them to share their anger and to spread their message all across the world – the message against censorship. Thus it would seem as though social media has acted as an “important resource for popular mobilization against the regime of President Zine El Abidine Ben Ali” (Todd Landman, 2012). 

Wael Ghonim: “I want to meet Mark Zuckerberg one day and thank him, actually. This revolution started - well, a lot of this revolution started on Facebook. If you want to liberate a society, just give them the Internet. If you want to have a free society, just give them Internet”. 

 

It is not just Tunisians who have taken political advantage of social networking sites. Algerians, Palestinians and Egyptians have too! In Egypt Twitter and Facebook, those tools were used to
coordinate and spread the word about the demonstrations that were scheduled for January 25, 2011. 

 
 Facebook graffiti in Tahrir Square, Cairo 

However, it has been argued that social media and the internet in general is not enough to cause a revolution and overthrow a government. “Europeans and Americans were quick to label the uprising a ‘Twitter revolution’” says Doyle McManus in the Los Angeles Times, “But Tunisia's uprising was made possible not by the internet, but by widespread, pent-up anger at Ben Ali's family-run kleptocracy- feelings that extended to the military”. Nevertheless, it is obvious that social media did play a significant role in Arab revolutions! 

On a slightly different note, in Britain, recent reports have argued that social networking sites such as Facebook and Twitter could help improve the overall security of this country. It has been argued that police forces should co-ordinate their forces online and ensure the 24-hour staffing of social media accounts. With the police keeping a close eye on different social networking sites, they may also be able to respond more quickly to active situations such as the 2011 riots by “crowd sourcing” events as they happen. 

 

So maybe social networking sites could also be the key to stopping revolutions and rioting, and keeping governments safe??